Your Access Case Manager
Monique Burnett is the Administrative Assistant to the Director of Admissions & Case Management. She brings over 15 years of administrative experience to the table with expertise in being a liasion between all impacted departments and executing meetings and events. She has been employeed at Shepherd for 28 years.
She has worked in healthcare for 32 years as a Program Technician, Certified Patient Care Technician, PRN Unit Secretary, and National Certified Billing and Coding Specialist. An oppotrunity for advancement arrived and she was promoted to a Precertification Specialist Position in the Inpatient Admissions Department. She thoroughly enjoyed getting medical level of care authorizations for Outpatient skin patients. From there Monique became savvy with all levels of care for the facility.