Frequently Asked Questions (FAQs)

If you have medical insurance benefits, we will use those to cover what they will cover, and then our donor funds cover any other medical costs within the Shepherd Center continuum of care. For example, Tricare will pay for physical, occupational and speech therapy, neurologist exams and behavioral health services. However, Tricare does not cover group therapy, recreation therapy, community outings and various other services we provide. That’s where donor funds come in to ensure that you never see a bill from Shepherd Center. If we have to refer you to an outside specialist, our case managers will work closely with you to determine how it will be covered.

If you’re in the full-day program, Shepherd Center provides housing in one of our nearby efficiency studio apartments as long as there is availability. Each apartment can house up to three people – usually two adults and a child. If you have a bigger family and need more space, you would have to look at arranging your own housing nearby. We are not able to provide housing for our modified day program and outpatient therapy clients due to space constraints.

If you’re not driving here, it’s possible we can help you with flight arrangements. There are certain charitable transportation organizations we can connect you with. If you fly in, you’re responsible for getting from the airport to us. A typical Uber/Lyft from the airport ranges from $30 to $50.

Yes, you can bring your task-trained service dog with you (note that this is not an emotional support dog). We ask that you provide veterinary records to show the animal is up to date on his/her vaccinations. For everyone’s safety, dogs must be leashed at all times in public and must also be crated when left alone in our apartments.

Every day is different, and we customize your treatment to fit your needs. Some days will start off at the nearby main hospital campus gym for aquatics or exercise group followed by individual sessions with physical therapy, occupational therapy, speech therapy and recreation therapy. Lunch is free from 11 a.m. to noon on weekdays in the cafeteria at the main campus. You’ll have habituation exercises, vision exercises and goal-directed time worked into your schedule. You’ll even be involved in group treatment with your peers for emotional regulation, vision groups, education, medication management groups and cognitive processing. Outside of therapy hours, you’re free to do what you’d like as long as it doesn’t break any of the program rules. (We ask that clients stay sober throughout the program.)

This is an intensive outpatient program. Outside of treatment hours, you are free to do what you’d like (as long as it doesn’t break any of the program rules).

Sure, as long as you get back on time for treatment on Monday morning and follow the other program rules.

Yes! We want to be able to provide them with education on the specific strategies that we think are working for you and involve them in treatment as much as is comfortable to you. We want to respect your privacy, so we ask that you let us know how much information to share.

It certainly is. The apartment units are approximately 600 square feet, fully furnished and newly renovated. They each include a dishwasher, microwave and work desk, as well as free use of washers/dryers and free Wi-Fi.

Our program is designed specifically to treat clients who served in the post-9/11 era. However, feel free to contact us to discuss your case. We might be able to point you in a different direction as there are many programs across the country that might benefit you.

SHARE is located at 80 Peachtree Park Drive, Atlanta, GA 30309. The main Shepherd Center hospital campus is a short walk away at 2020 Peachtree Road, Atlanta, GA 30309.

Atlanta is home to a wide variety of attractions. Movies, museums, malls, restaurants and sports venues are all within a short drive of SHARE. There are also several parks within walking distance. Some local veterans groups also organize evening and weekend events, such as fly tying, kayaking and fishing.